AI-assisted conavigation can augment digital health navigators with lived experience by handling triage, documentation, and engagement monitoring in mental health services.
As AI expands across mental health services, this peer-reviewed article asks whether it can replace digital health navigators with lived experience and concludes the role resists full automation. It identifies least-substitutable strengths in service knowledge, cultural grounding, and trust, and proposes a conavigation model where AI supports triage, documentation, and engagement monitoring.
- Impact 30%
- 49
- Evidence 25%
- 95
- Scale 20%
- 35
- Confidence 15%
- 87
- Recency 10%
- 98
Updated Oct 3, 2026 · TRV-2026-1257
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