Interviewed users reported high engagement with generative AI chatbots like ChatGPT and described positive mental health impacts including improved relationships and healing from trauma and loss.
In a peer-reviewed study published October 27, 2024, researchers interviewed nineteen individuals about using generative AI chatbots like ChatGPT for mental health. Participants described high engagement and meaningful support, organized into themes of emotional sanctuary, insightful guidance about relationships, joy of connection, and comparisons to human therapy.
- Impact 30%
- 49
- Evidence 25%
- 100
- Scale 20%
- 85
- Confidence 15%
- 100
- Recency 10%
- 84
Updated Jul 20, 2026 · TRV-2026-0353
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