AI-powered voice assistants for older adults: a literature review of insights, research practices, and future directions
As the global population of older adults grows, AI-powered Voice Assistants (VAs) are explored as tools to mitigate loneliness, social isolation, and cognitive decline. By enabling intuitive, hands-free interaction, VAs provide a means to enhance independence, emotional well-being, and daily functioning for older adults. This paper presents a systematic review on older adults’ interactions with VAs, analysing 48 studies, which is more than double the scope of prior reviews. Studies were selected from an initial…
AI-powered voice assistants were found to enhance independence and daily functioning and offer emotional companionship for socially isolated older adults
Current evidence lacks longitudinal and real-world data and relies on non-representative samples with incomplete reporting of technological experience
Evidence
- Peer-reviewedAston Publications Explorer (Aston University)2026-07-09
- Peer-reviewedTechnological Forecasting and Social Change2021-02-21
- Peer-reviewedEthics and Information Technology2014-03-24
- Peer-reviewedFrontiers in Robotics and AI2024-05-27
- Peer-reviewedProceedings of the ACM on Human-Computer Interaction2022-11-07
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Truvace Impact Record TRV-2026-0138, v5: “AI-powered voice assistants for older adults: a literature review of insights, research practices, and future directions.” Truvace, 2026-08-02. /record/TRV-2026-0138 (accessed at citation time). sha256 e1a36acbc3f58f5c…
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