Young people’s perceptions and recommendations for conversational generative artificial intelligence in youth mental health
Conversational generative artificial intelligence agents (or genAI chatbots) could benefit youth mental health, yet young people's perspectives remain underexplored. We examined the Mental health Intelligence Agent (Mia), a genAI chatbot originally designed for professionals in Australian youth services. Following co-design, 32 young people participated in online workshops exploring their perceptions of genAI chatbots in youth mental health and to develop recommendations for reconceptualising Mia for consumers a…
Co-design workshops with 32 young people generated system requirements for reconceptualising the professional-focused Mia genAI chatbot for young consumers and integrating it into Australian youth services, with potential to benefit youth mental health.
Findings are bounded by a small co-design sample and a specific service context, as the work involved 32 young people and a chatbot originally designed for professionals in Australian youth services, so transferability to other populations and systems remains uncertain.
Evidence
- Peer-reviewednpj Digital Medicine2026-06-19
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Truvace Impact Record TRV-2026-0127, v1: “Young people’s perceptions and recommendations for conversational generative artificial intelligence in youth mental health.” Truvace, 2026-07-13. /record/TRV-2026-0127 (accessed at citation time). sha256 89f2439afd32dfe2…
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