Boost City regulator’s powers to help protect UK consumers from AI, says watchdog
Ministers have been urged to toughen the City regulator’s powers to protect consumers against the potential risks of AI, according to a landmark review. The Mills review by the Financial Conduct Authority (FCA), which looked at how AI will reshape financial services from 2030 onward, found that companies are already starting to shift from human-led activities towards AI-enabled services for everyday consumers. It found the move could support customers and make financial advice more accessible to lower-income househ
“While AI has the potential to improve access, personalisation and efficiency, it could also amplify risks associated with fraud, cybersecurity, consumer harm and market concentration.” The report, which was led by one of the FCA’s executive directors, Sheldon Mills, made a series of recommendations, including having the watchdog adopt its own AI-enabled model to supervise firms and asking the government to boost its existing powers.
Ministers have been urged to toughen the City regulator’s powers to protect consumers against the potential risks of AI, according to a landmark review.
Machine-ingested summary: the claims above reflect a single primary source and have not been weighed against contradicting evidence by a Truvace editor yet.
Evidence
- JournalismThe Guardian2026-07-06
Truvace Impact Record TRV-2026-0068, v2: “Boost City regulator’s powers to help protect UK consumers from AI, says watchdog.” Truvace, 2026-07-12. /record/TRV-2026-0068 (accessed at citation time). sha256 000ad6e86a03b779…
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