aceGreens push for human override in aged care assessment after ombudsman’s scathing report into algorithm tool
The Greens leader, David Shoebridge, has used a scathing report from the commonwealth ombudsman to press the government to use the last two sitting weeks of parliament to restore human override to its “unfair” aged care assessment tool. The 104-page ombudsman report, published on Monday, recommends the government change legislation so that aged care workers assessing older Australians for home support packages can amend the outcome when the algorithm-driven assessment tool makes an incorrect decision on funding.…
Australia's algorithm-driven aged care assessment tool is producing arbitrary, unfair funding outcomes for older people, and assessors cannot directly overturn wrong decisions, leaving them distressed.
The government has not adopted human override, and the effectiveness of the new escalation pathway and the independent review is not yet established.
Evidence
- JournalismThe Guardian2026-10-27
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Truvace Impact Record TRV-2026-2287, v1: “Greens push for human override in aged care assessment after ombudsman’s scathing report into algorithm tool.” Truvace, 2026-10-27. /record/TRV-2026-2287 (accessed at citation time). sha256 600ef6dc6c875dda…
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