aceAssessing the Use, Impact, and Perspectives of Generative Artificial Intelligence Among Health Consumers: A Cross-Sectional Survey in Saudi Arabia
Background/Objectives: Saudi Health consumers increasingly rely on generative Artificial Intelligence (AI) to access health information from a growing number of health-related resources. Little is known about the frequency and patterns of generative AI tool use for seeking health information among consumers, its reported impact, and health consumers’ perceptions of these tools. This study aims to investigate the use of and perspectives on generative AI tools among health consumers in Saudi Arabia (SA). It also a…
Frequent chatbot use for health information may lead some users to withhold information from clinicians or postpone physician visits, while many respondents worry about inaccurate answers and missed serious illness.
The findings are self-reported and do not establish diagnostic accuracy, clinical effectiveness or patient safety; the clinical risk and appropriateness of self-management actions were not assessed.
Evidence
- Peer-reviewedHealthcare2026-10-22
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Truvace Impact Record TRV-2026-2185, v1: “Assessing the Use, Impact, and Perspectives of Generative Artificial Intelligence Among Health Consumers: A Cross-Sectional Survey in Saudi Arabia.” Truvace, 2026-10-22. /record/TRV-2026-2185 (accessed at citation time). sha256 31d2e4271e1aef99…
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