aceNavigating the digital paradox: AI-enabled collaboration and organizational resilience
Purpose Drawing on a unified resource-orchestration model, this study examines how artificial intelligence (AI)-enabled inter-firm cooperation influences organizational resilience in manufacturing small and medium-sized enterprises (SMEs), through a mediated-moderated pathway involving digital service innovation strategy and leadership cognition. Design/methodology/approach A sequential mixed-methods design was employed: exploratory qualitative construct refinement followed by a time-lagged quantitative survey o…
Among surveyed Vietnamese manufacturing SMEs, firms with more AI-enabled cooperation with partner firms reported greater organizational resilience, partly through an AI-driven digital service innovation strategy.
The evidence comes from a survey of SME managers in a single country, Viet Nam, and reports statistical associations rather than demonstrated causal effects.
Evidence
- Peer-reviewedJournal of Enterprise Information Management2026-10-20
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Truvace Impact Record TRV-2026-2139, v1: “Navigating the digital paradox: AI-enabled collaboration and organizational resilience.” Truvace, 2026-10-22. /record/TRV-2026-2139 (accessed at citation time). sha256 1954b5ee0216bad5…
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