aceARTIFICIAL INTELLIGENCE IN BANKING: AN EMPIRICAL STUDY ON AI-POWERED DECISION-MAKING AND STRATEGIC MANAGEMENT EFFICIENCY IN INDIAN COMMERCIAL BANKS
Artificial Intelligence (AI) has emerged as a strategic technology transforming the structure, processes, and decision-making capabilities of the banking sector. Indian commercial banks are increasingly integrating machine learning, predictive analytics, natural language processing, robotic process automation, and intelligent decision-support systems into credit assessment, fraud detection, customer relationship management, risk management, and strategic planning. This empirical study examines the influence of A…
AI-powered decision-making, especially decision accuracy and predictive capability, was positively and significantly associated with strategic management efficiency among Indian commercial bank professionals.
The text says primary data were proposed to be collected and a sample of 400 was considered, so it is unclear whether the reported findings rest on completed measured data; results also rely on professionals' questionnaire responses.
Evidence
- Peer-reviewedActa Innovations2026-10-18
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Truvace Impact Record TRV-2026-2070, v1: “ARTIFICIAL INTELLIGENCE IN BANKING: AN EMPIRICAL STUDY ON AI-POWERED DECISION-MAKING AND STRATEGIC MANAGEMENT EFFICIENCY IN INDIAN COMMERCIAL BANKS.” Truvace, 2026-10-21. /record/TRV-2026-2070 (accessed at citation time). sha256 f9954ed40a7b1968…
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