aceAI adoption and employees' physical and cognitive ergonomic outcomes in the information technology sector: The mediating roles of trust in ai and workload
BackgroundThe rapid adoption of artificial intelligence (AI) in the information technology (IT) reshaping the work design, with significant consequences for employee well-being and ergonomics. While AI enhances efficiency through task automation, its influence on workload dynamics and ergonomic consequences remains not sufficiently understood, particularly in emerging economy contexts.ObjectiveGrounded in the Job Demands-Resources (JD-R) framework and informed by Sociotechnical Systems Theory, this study investi…
Among IT professionals in India, greater AI adoption is associated with higher trust in AI and lower workload, which in turn is linked to less physical discomfort and cognitive fatigue.
The study frames AI as simultaneously a job resource and a source of new job demands, so the ergonomic benefits depend on trust and workload rather than following automatically from adoption.
Evidence
- Peer-reviewedWORK: A Journal of Prevention, Assessment & Rehabilitation2026-10-13
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Truvace Impact Record TRV-2026-2042, v1: “AI adoption and employees' physical and cognitive ergonomic outcomes in the information technology sector: The mediating roles of trust in ai and workload.” Truvace, 2026-10-20. /record/TRV-2026-2042 (accessed at citation time). sha256 f30b40b5d045cb15…
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