aceDon’t be fooled. The AI that was supposed to save us time is doing just the opposite | Gaby Hinsliff
Another morning, another avalanche of emails. Even after a guilty cull, my inbox is sitting at well over 7,000, but lately I’ve started subscribing to the Quentin Crisp theory of housework: why bother, when after four years or so you stop noticing the accumulating dust? Empty inboxes just fill up again anyway. In theory, email was supposed to save hours of meetings, phone calls and standing over photocopiers. Instead, we just spend hours deleting stuff people wouldn’t have bothered telling us if it had meant pic…
Public use of AI to generate claims, requests and letters is reportedly flooding tribunals, courts, Whitehall and MPs' offices, so humans must still sift them and promised government savings may not materialise.
Evidence
- JournalismThe Guardian2026-10-20
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Truvace Impact Record TRV-2026-1972, v1: “Don’t be fooled. The AI that was supposed to save us time is doing just the opposite | Gaby Hinsliff.” Truvace, 2026-10-20. /record/TRV-2026-1972 (accessed at citation time). sha256 3e18ae96748df53f…
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