How does artificial intelligence impact employees’ engagement in lean organisations?
Driven by the digital transformation currently pursued by organisations, artificial intelligence (AI) applications have become more frequent. Nevertheless, its impact on employees’ behaviors and attitudes is still poorly known. As employees’ engagement (EE) is a key element for a successful Lean Production (LP) implementation, there is the need to understand such AI’s implications on EE in this scenario. This paper aims to investigate the impact of AI on EE in lean organisations. We performed a qualitative-empir…
In lean manufacturing organizations, AI applications may increase employees' engagement across physical, cognitive and emotional dimensions and improve psychological conditions of safety, meaningfulness and availability.
Findings are based on a qualitative design with twelve academic experts and a multi-case study limited to manufacturing organisations undergoing Lean Production implementation, limiting generalizability beyond that context.
Evidence
- Peer-reviewedInternational Journal of Production Research2024-07-01
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Truvace Impact Record TRV-2026-0390, v1: “How does artificial intelligence impact employees’ engagement in lean organisations?.” Truvace, 2026-07-20. /record/TRV-2026-0390 (accessed at citation time). sha256 7c1f8aa0c0d9c483…
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