Can platform literacy protect vulnerable young people against the risky affordances of social media platforms?
A qualitative study of young people with mental health difficulties sought to understand their digital experiences and identify whether their digital literacy helps them cope with online problems. The findings reveal how young people’s encounters with extreme online risk are amplified by platforms’ promotion of trending and viral content and intensified through the personalisation of content that can ‘trigger’ individual vulnerabilities. We conceptualise these twin processes in terms of risky affordances and sho…
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By June 2025, a qualitative study reported that young people with mental health difficulties experienced extreme online risks amplified by platforms promoting trending and viral content and by personalised recommendations that could trigger individual vulnerabilities, prompting hypervigilant coping efforts.
The work matters because it shows individual platform literacy, including data and algorithm literacies, emerging through peer discussion and experimentation, yet failing to prevent self-blame and leaving unresolved whether education, clinical support, and platform regulation can reduce harm without placing responsibility on vulnerable youth.
- Qualitative study focused on young people with mental health difficulties and their digital experiences.
- Risky affordances defined as amplification via promotion of trending and viral content plus personalisation that can trigger individual vulnerabilities.
- Platform literacy was built by examining risky features at the interface, business operation, and user support, facilitated by peer discussion and shared experimentation.
Young people with mental health difficulties developed platform literacy, including data and algorithm literacies, to critically examine platforms and take anticipatory and remedial action against risky features.
The rundown
The study conceptualised twin processes of trending/viral promotion and personalisation as risky affordances and observed youth becoming hypervigilant to anticipate and remediate them.
Youth gained literacy by comparing platforms for risky features at the interface on the screen, business operation, and user support beyond the screen, with learning facilitated by peer discussion, shared experimentation and reflexive deliberation linking digital experiences to individual biographies, while still expecting improved education, clinical support and regulation.
Sources
- Peer-reviewedInformation, Communication & Society2025-06-20
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The debate