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TRV-2026-0058Version 7 · Retracted

Written 2026-07-13 00:38:45 UTC · current record

Reason for this version

Model backfill: source did not support a publishable AI-impact claim

Canonical text (the exact bytes fingerprinted)

TRUVACE RECORD VERSION
record: TRV-2026-0058
version: 7
kind: retracted
reason: Model backfill: source did not support a publishable AI-impact claim
timestamp: 2026-07-13T00:38:45.478404Z
status: archived
lens: g_space
sector: science
headline: Brave new world: service robots in the frontline
dek: Purpose The service sector is at an inflection point with regard to productivity gains and service industrialization similar to the industrial revolution in manufacturing that started in the eighteenth century. Robotics in combination with rapidly improving technologies like artificial intelligence (AI), mobile, cloud, big data and biometrics will bring opportunities for a wide range of innovations that have the potential to dramatically change service industries. The purpose of this paper is to explore the pote…
gain_title: Robotics in combination with rapidly improving technologies like artificial intelligence (AI), mobile, cloud, big data and biometrics will bring opportunities for a wide range of innovations that have the potential to dramatically change service industries.
problem_title: (none)
trace_subject: (none)
gain_reading: Robotics in combination with rapidly improving technologies like artificial intelligence (AI), mobile, cloud, big data and biometrics will bring opportunities for a wide range of innovations that have the potential to dramatically change service industries.
problem_reading: (none)
quick_read: Purpose The service sector is at an inflection point with regard to productivity gains and service industrialization similar to the industrial revolution in manufacturing that started in the eighteenth century. Robotics in combination with rapidly improving technologies like artificial intelligence (AI), mobile, cloud, big data and biometrics will bring opportunities for a wide range of innovations that have the potential to dramatically change service industries.

Design/methodology/approach This paper uses a conceptual approach that is rooted in the service, robotics and AI literature.
limitation: Historical evidence reading: the cited study may be limited by its design, population, period, or setting, and later research may report different effects.
tag: Evidence-backed gain
key_points: Purpose The service sector is at an inflection point with regard to productivity gains and service industrialization similar to the industrial revolution in manufacturing that started in the eighteenth century. | The purpose of this paper is to explore the potential role service robots will play in the future and to advance a research agenda for service researchers. | Design/methodology/approach This paper uses a conceptual approach that is rooted in the service, robotics and AI literature.
rundown: Purpose The service sector is at an inflection point with regard to productivity gains and service industrialization similar to the industrial revolution in manufacturing that started in the eighteenth century. Robotics in combination with rapidly improving technologies like artificial intelligence (AI), mobile, cloud, big data and biometrics will bring opportunities for a wide range of innovations that have the potential to dramatically change service industries.

The purpose of this paper is to explore the potential role service robots will play in the future and to advance a research agenda for service researchers. Design/methodology/approach This paper uses a conceptual approach that is rooted in the service, robotics and AI literature.
sources:
- peer_reviewed | Administrative Sciences | https://doi.org/10.3390/admsci15090371 | 2025-09-19
- peer_reviewed | HighTech and Innovation Journal | https://doi.org/10.28991/hij-2025-06-01-013 | 2025-02-25
- peer_reviewed | Journal of Sensor Networks and Data Communications | https://doi.org/10.33140/jsndc.04.01.06 | 2024-03-18
- peer_reviewed | Journal of Service Management | https://doi.org/10.1108/josm-04-2018-0119 | 2018-09-26
- peer_reviewed | OpenAlex-indexed journal | https://doi.org/10.36227/techrxiv.175606796.66791257/v1 | 2025-08-24
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