impact of openness to organizational change and attitude toward AI on innovative work behavior through technostress among healthcare workers
Source article: Artificial intelligence-driven transformation in healthcare: the mediating role of technostress in the impact of openness to organizational change and attitude toward AI on innovative behavior
Abstract: Purpose The rapid proliferation of artificial intelligence (AI) applications in healthcare is transforming the ways in which employees interact with technology, making it crucial to understand the effects of this process on employee behavior. The purpose of this study is to examine the effects of openness to organizational change and attitudes toward AI on employees' innovative behavior, and to test the mediating role of technostress in these effects. Design/methodology/approach The research was conducted using…
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A peer-reviewed study in Journal of Health Organization and Management examined how healthcare workers respond to AI-driven transformation. Using face-to-face surveys of 305 staff at a university hospital in Istanbul in early 2026, the authors tested whether openness to organizational change and attitudes toward AI affect innovative work behavior via technostress.
The findings matter because they link employee-centered factors to successful AI adoption in clinical settings, showing lower technostress associated with more innovative behavior. What remains uncertain is whether the pattern holds beyond a single Turkish university hospital, over longer time periods, or with objective measures of innovation rather than self-reported survey data.
- Study used quantitative design with structural equation modeling using SPSS and AMOS software.
- Sample was 305 healthcare workers at a university hospital in Istanbul, Tfcrkiye, surveyed January to February 2026.
- Technostress was tested as a mediator between openness to change / attitude toward AI and innovative behavior.
Healthcare workers with high openness to organizational change and positive attitudes toward AI reported lower technostress, which was linked to higher innovative work behavior.
Technostress mediated the relationship, such that when openness to change and positive AI attitudes were low, higher technostress was associated with reduced innovative work behavior among the same hospital staff.
The rundown
Researchers surveyed 305 healthcare workers at a university hospital in Istanbul between January and February 2026 and analyzed responses with structural equation modeling in SPSS and AMOS.
Results indicated technostress plays a partial mediating role in the effects of openness to organizational change and attitude toward AI on innovative behavior, suggesting perceptions of technology shape behavior through stress responses.
Sources
- Peer-reviewedJournal of Health Organization and Management2026-08-24
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