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Why Don’t Some People Use Chatbots?
- Truvace record
- TRV-2026-2875raw data (JSON)
- Version
- v1Published
- First published
- Evidence type
- Survey
- Sources
- 1 sourceJournalism
- sha256
- ac77dde58569…check it
About half of U.S. adults never use chatbots, and most non-users cite disinterest, privacy or accuracy concerns.
The problem
In a Pew Research Center survey of 5,119 U.S. adults in February 2026, 79% of those who never use chatbots said privacy worries were a reason and 76% said they don't trust the accuracy of the answers.
What this doesn’t fix
Estimates for Asian adults are representative of English speakers only, and the findings are self-reported reasons and intentions rather than observed behaviour.
Sources
1 on file- Pew Research Centerpewresearch.org
Cite this record
v1Truvace Impact Record TRV-2026-2875, v1: “Why Don’t Some People Use Chatbots?.” Truvace, 2026-11-13. /record/TRV-2026-2875 (accessed on the day you copy it). sha256 ac77dde585694c79…
Change history
1 versionEvery change made to this record since it was first published, and why. Nothing has changed since it went up.
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