SiAman EduBot: Inovasi AI untuk Pelaporan Insiden dan Edukasi Keselamatan Pasien Dalam Satu Platform Digital.
RSUP dr. Sitanala is committed to strengthening patient safety culture toward a smart hospital paradigm through an artificial intelligence (AI)-driven innovation named Si Aman EduBot. This interactive chatbot, integrated via WhatsApp and the hospital's proprietary application, was developed to provide real-time education on safety standards, emergency procedures, and digital incident reporting systems for both staff and patients. This study aims to evaluate the impact of Si Aman EduBot implementation on enhancin…
Over three months, an AI chatbot for staff and patients at RSUP dr. Sitanala coincided with a 35% rise in incident reporting volume and a 20% gain in patient safety culture scores from baseline.
The source gives no details of the evaluation design, comparison group or how safety culture was measured, and the national-model claim is stated only as potential.
Evidence
- Peer-reviewedSendimas 2021 - Seminar Nasional Pengabdian kepada Masyarakat2026-10-15
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Truvace Impact Record TRV-2026-1617, v1: “SiAman EduBot: Inovasi AI untuk Pelaporan Insiden dan Edukasi Keselamatan Pasien Dalam Satu Platform Digital..” Truvace, 2026-10-16. /record/TRV-2026-1617 (accessed at citation time). sha256 a34bbb3d6c28103f…
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