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AI talking science: Experimental studies on the perception of AI-based chatbots as sources of science-based information
- Truvace record
- TRV-2026-2596raw data (JSON)
- Version
- v1Published
- First published
- Evidence type
- Randomized controlled trial
- Sources
- 1 sourcePeer-reviewed
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AI-based chatbots offer new opportunities for communicating science-based information, but often fall short of established standards. We conducted two pre-registered experiments examining user perceptions of an AI-based chatbot providing information on nanoparticles in sunscreen. Study one (N = 508) tested whether a disclaimer about the chatbot's uncertain training data affected perceived source trustworthiness and information credibility. The results showed no significant effect of the disclaimer; perceptions w…
The problem
In an online experiment with 1,059 German adults, the same sunscreen-nanoparticle answers were rated less trustworthy (5.11 vs 5.64 out of 7) and less credible (4.96 vs 5.38) when attributed to an AI chatbot than to a scientist.
What this doesn’t fix
Participants only viewed a one-time scripted chat rather than using a real chatbot, the topic carried low perceived risk, and the online panel sample was German-speaking, relatively young and well educated.
Sources
1 on file- Journal of Science Communicationdoi:10.22323/170720260228062648
Cite this record
v1Truvace Impact Record TRV-2026-2596, v1: “AI talking science: Experimental studies on the perception of AI-based chatbots as sources of science-based information.” Truvace, 2026-11-12. /record/TRV-2026-2596 (accessed on the day you copy it). sha256 997856bf23e7d9aa…
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