Development and Preliminary Evaluation of a Conversational Agent Delivering Problem-Solving Therapy for Family Caregivers of Children With a Chronic Health Condition: Multiphase Mixed Methods Study
Background Family caregivers of children with chronic health conditions experience substantial physical and mental health burdens, including burnout, anxiety, depression, fatigue, and sleep disturbances. Despite this need, validated digital mental health tools tailored to family caregivers remain limited. AI-powered conversational agents offer a promising approach for delivering on-demand, personalized mental health support, yet development and evaluation frameworks for this population are lacking. Objective Thi…
In a single-session test with 38 caregivers, a Wizard-of-Oz version of COCO was rated acceptably usable and was followed by lower negative affect, sadness, guilt, and fatigue.
The user-facing results come from a single therapy session with a Wizard-of-Oz prototype, and the LLM version was evaluated only by research team members using personas, so real-world performance of the final AI agent is untested.
Evidence
- Peer-reviewedJournal of Medical Internet Research2026-10-06
How should this claim be treated?
Truvace Impact Record TRV-2026-1810, v1: “Development and Preliminary Evaluation of a Conversational Agent Delivering Problem-Solving Therapy for Family Caregivers of Children With a Chronic Health Condition: Multiphase Mixed Methods Study.” Truvace, 2026-10-18. /record/TRV-2026-1810 (accessed at citation time). sha256 838e2e671128f5ce…
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