A transdisciplinary AI-based framework for usability evaluation in digital health systems
Introduction. As healthcare systems undergo rapid digital transformation, the usability of clinical and patient-facing technologies has become critical to adoption, user satisfaction, and patient safety. Traditional usability evaluation methods are limited in capturing the real-time cognitive, emotional, and behavioural complexities of interaction in high-stakes environments. Method. This study presents a transdisciplinary evaluation of an AI-augmented usability framework for healthcare interfaces. The framework…
An evaluation framework combining eye-tracking, confusion prediction and sentiment analysis beat traditional usability testing on all core metrics for healthcare interfaces among 40 clinicians and patients.
Evidence
- Peer-reviewedInformation Research an international electronic journal2026-10-15
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Truvace Impact Record TRV-2026-1615, v1: “A transdisciplinary AI-based framework for usability evaluation in digital health systems.” Truvace, 2026-10-16. /record/TRV-2026-1615 (accessed at citation time). sha256 ed6210323d01248b…
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