Evaluating the Reliability, Accuracy, and Readability of ChatGPT-3.5 and GPT-4 in Providing Patient Education Related to Glenohumeral Joint Osteoarthritis
Objectives Chatbots have been increasingly recognized as modern tools that provide patients with reliable health-related information. This study aimed to evaluate and compare ChatGPT-3.5 and GPT-4's ability to answer glenohumeral osteoarthritis-related questions. Methods Fifteen questions were derived from the 2020 AAOS Clinical Practice Guidelines for the Surgical Management of Glenohumeral Joint Osteoarthritis. Questions were categorized into three groups: risk factors, implant/intraoperative considerations, a…
Both chatbots gave adequately well-informed answers to patient-style questions about glenohumeral osteoarthritis, as judged by four fellowship-trained shoulder surgeons.
Both models scored lowest on evidence-based content, and GPT-3.5 answers were written at a harder reading level than GPT-4's.
The study used only fifteen guideline-derived questions on one condition, and the abstract reports no statistically significant differences between prompt themes, which limits how far the results generalize.
Evidence
- Peer-reviewedRhode Island medical journal (2013)2026-10-01
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Truvace Impact Record TRV-2026-1515, v1: “Evaluating the Reliability, Accuracy, and Readability of ChatGPT-3.5 and GPT-4 in Providing Patient Education Related to Glenohumeral Joint Osteoarthritis.” Truvace, 2026-10-16. /record/TRV-2026-1515 (accessed at citation time). sha256 54734056ecc395b9…
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