aceExploring nursing students' communication experiences with artificial intelligence-supported virtual patients: a qualitative study
Background: Effective communication is essential in nursing, and artificial intelligence (AI) tools such as ChatGPT are increasingly integrated into nursing education. Methods: This phenomenological study explores how ChatGPT-supported virtual patient scenarios influence nursing students' empathy and communication skills. Third-year nursing students enrolled in a Family Health Nursing elective interacted with a virtual patient through predefined ChatGPT prompts simulating a counseling session. Data were collecte…
Students said ChatGPT-supported virtual patient sessions gave a structured, solution-oriented practice experience and helped them reflect on communication and empathy before meeting real patients.
Students perceived the ChatGPT virtual patient as giving a less realistic empathy and communication experience than real patient interactions.
The findings rest on students' perceptions from a qualitative design in one elective course, so they do not show measured improvements in empathy or communication skills.
Evidence
- Peer-reviewedBMC Nursing2026-10-09
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Truvace Impact Record TRV-2026-1475, v1: “Exploring nursing students' communication experiences with artificial intelligence-supported virtual patients: a qualitative study.” Truvace, 2026-10-15. /record/TRV-2026-1475 (accessed at citation time). sha256 e248e2b7f2ddc993…
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