aceArtificial Intelligence-Based Chatbots in Genetic Counseling Practice: Current Uptake, Utilization, and Perspectives
AI-driven chatbots have been utilized in healthcare to automate administrative tasks, improve patient education, and expand access to medical information; however, their role in genetic counseling remains underexplored. To investigate the adoption, perceptions, and potential utility of AI-based chatbots in genetic counseling practice, 217 genetic counselors and genetic counseling students from across North America were surveyed regarding chatbot usage, confidence in their application, and perceived benefits and…
Counselors reported low confidence in chatbots for sensitive result disclosure and major concerns about patient comprehension and information accuracy.
Adoption is constrained by minimal formal training and unresolved concerns about accuracy and patient understanding, based on a self-reported survey sample.
Evidence
- Peer-reviewedJournal of Genetic Counseling2026-10-01
How should this claim be treated?
Truvace Impact Record TRV-2026-1236, v1: “Artificial Intelligence-Based Chatbots in Genetic Counseling Practice: Current Uptake, Utilization, and Perspectives.” Truvace, 2026-10-01. /record/TRV-2026-1236 (accessed at citation time). sha256 bc2ff4e1a530c596…
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