aceArtificial Intelligence Can Direct Patients Toward a Complaint-specific Musculoskeletal Provider
Introduction Patients with musculoskeletal complaints often search online to identify an appropriate healthcare provider. With the increasing availability of large language models (LLMs), these artificial intelligence (AI) tools can direct patients to providers. This study evaluated the ability of LLMs to recommend appropriate providers based on representative patient musculoskeletal queries. Methods Three LLMs (ChatGPT, DeepSeek, and Gemini) were prompted with standardized musculoskeletal queries for two US cit…
Large language models directed patients with musculoskeletal complaints to currently practicing, specialty-appropriate providers in the requested city, with ChatGPT achieving 100% appropriateness in the tested queries.
When recommending musculoskeletal providers, LLMs at times provided inaccurate phone numbers and contact information, potentially preventing patients from reaching the appropriate clinic.
Findings are limited to standardized queries for two US cities and three specific LLMs, restricting generalizability to other locations, complaints, or models.
Evidence
- Peer-reviewedJAAOS: Global Research and Reviews2026-08-13
How should this claim be treated?
Truvace Impact Record TRV-2026-0752, v1: “Artificial Intelligence Can Direct Patients Toward a Complaint-specific Musculoskeletal Provider.” Truvace, 2026-08-14. /record/TRV-2026-0752 (accessed at citation time). sha256 38e1e49b1c6a01f0…
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