Generative artificial intelligence in supply chain and operations management: a capability-based framework for analysis and implementation
This research examines the transformative potential of artificial intelligence (AI) in general and Generative AI (GAI) in particular in supply chain and operations management (SCOM).Through the lens of the resource-based view and based on key AI capabilities such as learning, perception, prediction, interaction, adaptation, and reasoning, we explore how AI and GAI can impact 13 distinct SCOM decision-making areas.These areas include but are not limited to demand forecasting, inventory management, supply chain de…
Generative AI applied to supply chain and operations management can enhance decision-making and optimize processes across areas like demand forecasting and inventory management to improve efficiency, accuracy, and resilience.
Evidence
- Peer-reviewedInternational Journal of Production Research2024-01-31
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Truvace Impact Record TRV-2026-0739, v1: “Generative artificial intelligence in supply chain and operations management: a capability-based framework for analysis and implementation.” Truvace, 2026-08-12. /record/TRV-2026-0739 (accessed at citation time). sha256 c5917a63cf511413…
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