'I've talked to ChatGPT about my issues last night.': Examining Mental Health Conversations with Large Language Models through Reddit Analysis
We investigate the role of large language models (LLMs) in supporting mental health by analyzing Reddit posts and comments about mental health conversations with ChatGPT. Our findings reveal that users value ChatGPT as a safe, non-judgmental space, often favoring it over human support due to its accessibility, availability, and knowledgeable responses. ChatGPT provides a range of support, including actionable advice, emotional support, and validation, while helping users better understand their mental states. Ad…
Reddit users reported gaining accessible mental health support from ChatGPT, including emotional validation and practical help preparing for therapy and navigating difficult conversations.
Users also reported risks from ChatGPT mental health conversations, including exposure to incorrect health advice, overly validating responses, and privacy concerns.
Evidence
- Peer-reviewedProceedings of the ACM on Human-Computer Interaction2025-10-16
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Truvace Impact Record TRV-2026-0681, v1: “'I've talked to ChatGPT about my issues last night.': Examining Mental Health Conversations with Large Language Models through Reddit Analysis.” Truvace, 2026-08-07. /record/TRV-2026-0681 (accessed at citation time). sha256 074c31fde01738ee…
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