Generative Artificial Intelligence in Business: Towards a Strategic Human Resource Management Framework
Abstract As businesses and society navigate the potentials of generative artificial intelligence (GAI), the integration of these technologies introduces unique challenges and opportunities for human resources, requiring a re‐evaluation of human resource management (HRM) frameworks. The existing frameworks may often fall short of capturing the novel attributes, complexities and impacts of GAI on workforce dynamics and organizational operations. This paper proposes a strategic HRM framework, underpinned by the the…
Integrating generative AI within HRM practices under a strategic framework aligned with business objectives can boost operational efficiency, foster innovation and secure competitive advantage through responsible practices and workforce development.
Existing HRM frameworks fall short of capturing the novel attributes, complexities and impacts of generative AI on workforce dynamics and organizational operations, introducing unique challenges for human resources.
The framework is conceptual and has not been empirically tested; its applicability, implications for HRM practices, and broader economic and societal consequences remain to be examined through future multi-disciplinary research.
Evidence
- Peer-reviewedBritish Journal of Management2024-04-11
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Truvace Impact Record TRV-2026-0437, v1: “Generative Artificial Intelligence in Business: Towards a Strategic Human Resource Management Framework.” Truvace, 2026-07-20. /record/TRV-2026-0437 (accessed at citation time). sha256 4655c47b245f2c5a…
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